Portillo’s Survey – Win Free French Fries! Visit tellportillos.smg.com

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Hello everyone! If you’re a fan of Portillo’s and frequent their restaurants, I’ve got some exciting news for you. Portillo’s has launched its Guest Satisfaction Survey to gather your feedback and make improvements based on your input. This is your chance to share your opinions and help enhance the Portillo’s experience.

Portillo’s Survey

The survey is straightforward. Simply follow the rules and instructions provided below to complete it. Once you’ve finished, you’ll be in the running to win fantastic rewards. In this guide, I’ve outlined all the essential details to help you navigate the survey easily. Let’s dive in and get started!

How to Participate in the Portillo’s Survey

Here’s a simple guide to help you complete the Portillo’s Guest Satisfaction Survey:

  • Visit the Survey Website: Go to www.portillos.com/survey.
  • Select Language: Choose your preferred language for the survey.
  • Enter Survey Code: Input the 20-digit survey entry code found on your sales receipt.
  • Start the Survey: Click the “START” button to begin.
  • Answer Questions: Respond to questions about your recent Portillo’s experience. You’ll be asked to rate various aspects, including the staff’s service, the quality of your order, and other factors related to your visit.
  • Provide Personal Information: Enter your name, address, contact number, and email address.
  • Submit the Survey: Complete the survey to receive a Portillo’s promo code, which you can use to save on future visits.

By following these steps, you’ll easily finish the survey and earn a reward for your feedback.

Rewards You Can Win

Upon completing the survey, you’ll have the chance to receive Portillo’s coupons.

Note: The specific reward for participating may vary. Your receipt will indicate the exact reward you can expect. Be sure to check your receipt for the details.

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When you visit Portillo’s again, you can use your promo code to save on your purchases.

Survey Rules and Regulations

To participate in the survey, please follow these guidelines:

  • You must be a legal resident of the United States.
  • You must be at least 18 years old.
  • A basic understanding of English or Spanish is required.
  • You need access to a laptop, computer, or mobile phone with an internet connection.

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  • You must have your receipt to complete the survey.
  • Each participant can only complete the survey once.
  • Portillo’s employees, their immediate family members, and agents are not eligible to participate.
  • The offer is non-transferable.
  • A valid email address is required to receive a discount offer on your purchase.

Please review these rules carefully to ensure your participation.

Purpose of the Survey

Understanding customer feedback is crucial for any company’s growth. Many businesses conduct customer satisfaction surveys annually to gain insights into their services and better understand what customers like and dislike.

The Portillo’s Guest Satisfaction Survey is designed to gather your opinions, identify areas for improvement, and make necessary changes based on your feedback.

Portillo’s is interested in hearing your thoughts on their service, products, staff behavior, and other aspects. Your input will help them enhance your experience and make your future visits more enjoyable.

Company Background

Portillo’s Restaurant Group, Inc. is an American fast-casual restaurant chain headquartered in Chicago. The restaurant is known for its Chicago-style fare, including hot dogs, Maxwell Street Polish, and Italian Beef.

Founded by Dick Portillo on April 9, 1963, the original location was in Villa Park, Illinois, and was initially called “The Dog House.”

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Frequently Asked Questions

  • Q: Can I purchase hot beef and/or hot gravy?

Ans: Hot beef and gravy are not sold separately. Combining them in a tray could cause the beef to become tough. However, our Buffet Packages include pre-fluffed beef and hot gravy, making them a convenient option for serving groups, even without a kitchen. If you don’t need a full meal, consider our warm Italian Beef Catering Tray from the Entrees category. Note that hot gravy is not available for separate purchase.

  • Q: How can I check the balance on a gift card?

Ans: You can check your gift card balance online or by calling 844-447-7251. You will need the PIN, which is located under the grey scratch-off box on the back of the card.

  • Q: Where can I use a Portillo’s gift card?

Ans: Portillo’s gift cards can be used at all our restaurant locations, as well as online for catering and merchandise. They cannot be used to purchase additional gift cards.

  • Q: Do you have locations outside the Chicago area?

Ans: Yes, Portillo’s has restaurants in eight other states: California, Florida, Arizona, Wisconsin, Michigan, Indiana, Iowa, and Minnesota.

  • Q: What is your return policy?

Ans: Portillo’s offers a hassle-free return and exchange process for merchandise purchased on Portillos.com. Use the provided UPS label to return items to your local UPS store. A return shipping fee of $5.99 will be deducted from your refund. All products must be returned in their original, sellable condition within 30 days of receipt, along with a completed return/exchange form included in your original package.

Conclusion

Thank you for taking the time to read this guide. I hope it has provided you with all the information you need to complete the Portillo’s survey. By following the outlined steps and adhering to the rules, you’ll be well-prepared to participate.

Portillo’s is committed to improving by seeking your feedback through this survey. Your insights and experiences will help them enhance their services. Thank you once again for your participation, and have a great day!

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